FAQs

Please refer to our Size Guide for detailed sizing information and measurement guidance. We recommend comparing your body measurements with the size chart before placing an order. If you need additional assistance, our team is happy to help with sizing recommendations.

Please refer to our How to Measure guide for detailed step-by-step instructions on how to take your measurements accurately.

Yes. If our standard sizes do not provide the ideal fit, custom sizing is available for many of our Suits. Please provide your measurements when placing your order.

If you are between sizes, we generally recommend choosing the larger size, as it is easier to make minor alterations for a better fit. If you need assistance selecting the right size, please feel free to contact us.

Yes. We offer customization options for many of our Suits. You may provide detailed requirements regarding measurements, fit preferences, or other customization requests, and our team will work with you to create a Suit tailored to your needs.

We offer customization options including name embroidery, color changes (full or partial), design adjustments, and modifications to details such as pockets and other style elements.

Yes. You may provide specific fit preferences or measurement instructions. Our team will tailor the Suit to better match your desired fit, whether you prefer a slimmer or more relaxed silhouette.

We offer design adjustments for many of our Suits, depending on the style and structure. If you have specific modification requests, please contact us and we will let you know what is possible.

We offer suits made from structured polyester-viscose suiting fabric (80% polyester, 20% viscose) and premium linen, selected for structure, comfort, and breathability across different seasons and occasions.

A Suit set varies depending on the style you choose. We offer three options:

• Jacket only (Blazer)
• Two-piece Suit (Jacket + Trousers)
• Three-piece Suit (Jacket + Trousers + Vest)

Please check the product page for the specific set included in each suit.

We recommend dry cleaning when necessary. Between wears, hang your Suit on a structured hanger to maintain its shape. Avoid frequent washing, moisture, and direct sunlight, and store it in a cool, dry place.

Suits and accessories are typically processed and produced within 3–5 business days.

If you need to make changes to your order (such as size, color, or style), please contact us within 24 hours of placing your order. We will do our best to assist, however changes may not be possible once production has started, and additional fees may apply depending on the stage of production.

If you wish to cancel your order, please contact us as soon as possible. As all Suits are made-to-order, cancellation fees may apply depending on the production stage. For more details, please refer to our Cancellation Policy page.

Shipping times may vary depending on the destination and shipping method, and typically range from 3–15 days. For more detailed information. Please refer to our Shipping Policy page for more details.

Yes, we ship internationally to most countries across North and South America, Europe, Asia, Africa, and Oceania. We work with trusted international carriers to ensure safe and reliable delivery. If your country is not available at checkout, please contact us for assistance.

Once your order has been shipped, we will send you an email with your tracking number and tracking link. If you do not see the email, please check your spam or junk folder, as it may occasionally be filtered there.

If you still need assistance, please contact us with your full name, order number, or shipping address so we can help you more efficiently.

We accept returns within 15 days of delivery for eligible items. Items must be unworn, unwashed, and in their original condition with all tags attached.

Please note that custom-made items and accessories are not eligible for return or exchange unless there is a quality issue or defect.

For full details, please refer to our Return Policy page.

Custom-sized suits are made specifically according to your provided measurements and are therefore non-returnable and non-exchangeable unless there is a quality issue or defect.

Once we receive your returned item, we will inspect it and process your refund within 3–5 business days. After the refund is issued, please allow 10–15 business days for the funds to appear in your account, depending on your bank or payment provider.

Please note that a small transaction fee may apply. If the item is returned in an unacceptable condition, we reserve the right to refuse the refund.